Privacy Policy for Broadband Bill Pay App

Effective Date: June 29, 2026

Thank you for using Broadband Bill Pay. Your privacy is important to us. This Privacy Policy explains how the app collects, uses, and protects your information.

1. Information We Collect

Information You Provide

The app generally does not require you to create an account or provide personal information.

If you contact us for support, we may collect:

  • Name (if provided)

  • Email address

  • Your message or feedback

Device Information

To improve app performance, the app may collect limited device information such as:

  • Android version

  • Device model

  • App version

  • Crash logs

  • Performance diagnostics

This information is used only to improve app stability and user experience.

Advertising

The app may display advertisements using third-party advertising services such as Google AdMob.

AdMob may collect information including:

  • Advertising ID

  • Device identifiers

  • Approximate location (if permitted)

  • App usage information

Please refer to Google's Privacy Policy for more information.

Analytics

The app may use Google Firebase Analytics to understand:

  • App usage

  • Feature popularity

  • Crash reports

  • Performance metrics

Firebase does not collect personally identifiable information unless you voluntarily provide it.

2. How We Use Information

We use collected information to:

  • Provide app functionality

  • Improve app performance

  • Fix bugs

  • Prevent fraud

  • Display relevant advertisements

  • Analyze app usage

  • Respond to customer support requests

3. Permissions

Depending on the features you use, the app may request permissions such as:

  • Internet access

  • Network state

  • Notifications

  • Storage (only if required for downloads or sharing)

Permissions are requested only when necessary.

4. Third-Party Services

The app may use trusted third-party services including:

  • Google Play Services

  • Google AdMob

  • Firebase Analytics

  • Firebase Crashlytics

These services have their own privacy policies.

5. Data Sharing

We do not sell, rent, or trade your personal information.

Information may be shared only:

  • With service providers necessary to operate the app

  • To comply with legal obligations

  • To protect our legal rights

  • With your consent

6. Data Security

We use reasonable security measures to protect your information. However, no method of electronic transmission or storage is completely secure, and absolute security cannot be guaranteed.

7. Children's Privacy

This app is not intended for children under the age of 13.

We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will delete it promptly.

8. External Links

The app may contain links to official broadband provider websites or payment portals.

We are not responsible for the privacy practices or content of third-party websites.

9. Your Rights

Depending on your location and applicable laws, you may have the right to:

  • Access your personal information

  • Request correction of inaccurate information

  • Request deletion of your information

  • Withdraw consent where applicable

To exercise these rights, contact us using the email below.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted within the app or on the associated website. Continued use of the app after updates constitutes acceptance of the revised policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Developer: EM-Team

Last Updated: June 29, 2026